Shipping and returns

Shipping and returns

SHIPPING METHODS

Every orders are being delivered by GLS! GLS does not deliver on weekends or local holydays! Delivery prices are being calculated by GLS, we do not add any additional fee on them.

We only do shippings to the countries listed when choosing the destination of delivery.

The delivery time depends on the destination country, but is limited in a maximum of 14 working days (if the product is in stock).

CANCELLATIONS AND CHANGES

In case you wish to adjust or cancel your order please contact us as soon as possible on the following e-mail adress: szerveto@gmail.com, so that we don’t pack and ship the order. In case an order is being modified/cancelled after it has been sent out we reserve the right to charge the return price ont he buyer.

PRICE ERRORS

We reserve the right to cancel any incoming order with price errors.

CONFIRMATION OF THE ORDER

Rocker Bt. will send you an e-mail containing details about your package’s status in 2 working days after receiving your order. In case we are out of stock of your desired item, we reserve the right to withdraw from the contract.

THE RIGHT OF WITHDRAWING FROM THE PURCHASE

The customer have the right to withdraw from keeping the item(s) he/she payed for. He/she has 14 working days to do so. This period starts after the customer have received the package. In the e-mail about the intention of withdrawal we would like to ask our customers to include their order number, their name , the invoice’s number they received, and the account number we can send the item(s)’s price back to.

Our adress where you can send the non-wanted items back: 6500 Baja, Kossuth u. 19.

Our company cannot receive c.o.d. packages, due to technical reasons. The payback of the cost of items can only happen after investigating the obligation to do so, in the form of bank transfer or on postal checks, as it is stated in the 17/1999. (II.5.) Government Regulation.

If a withdrawal is being sent in a written form, it must be granted if it did arrive withiin the end of the deadline.

Rocker Bt. will send the amount paid by the customer back within 30 days after the arrival of the returned package.

The Customer bears every additional fees about the return, but he/she cannot be debited for more. However, Rocker Bt. can claim the price of the incidental damage occured by non-intended usage.

DATA OF THE SELLER

Provider: Rocker Bt. 6500 Baja, Kossuth u. 19.
Registration Number: 03-06-101727
Registering Authority: Bács-Kiskun megyei Cégbíróság 
Tax Number:  20454858-2-03

 

Shipping fees

Shipping fees ˂ 2 kg ˂ 5 kg ˂ 10 kg
Austria 17 € 18 € 19 €
Belgium 18 € 19 € 20 €
Bulgaria 18 € 19 € 20 €
Czech Republic 17 € 18 € 19 €
Denmark 27 € 30 € 31 €
Estonia 29 € 36 € 40 €
Finland 29 € 36 € 40 €
France 27 € 30 € 31 €
Greece 29 € 36 € 40 €
The Netherlands 18 € 19 € 20 €
Croatia 17 € 18 € 19 €
Ireland 27 € 30 € 31 €
Poland 18 € 19 € 20 €
Latvia 29 € 36 € 40 €
Lithuania 29 € 36 € 40 €
Luxemburg 18 € 19 € 20 €
Malta 72 € 99 € 147 €
Great Britain 27 € 30 € 31 €
Germany 18 € 19 € 20 €
Italy 27 € 30 € 31 €
Portugal 29 € 36 € 40 €
Romania 11 € 13 € 15 €
Spain 29 € 36 € 40 €
Sweden 29 € 36 € 40 €
Serbia 72 € 99 € 147 €
Slovakia 10 € 12 € 13 €
Slovenia 17 € 18 € 19 €
Andorra * * *
Australia * * *
Canada * * *
Liechtenstein * * *
Norway * * *
Russia * * *
Switzerland * * *
Turkey * * *
USA * * *